I was going to spare my readers on another trip report down to LAX for a same day turn. I mean how boring could it be considering all I went down for was to take photos of planes, hang out with friends and eat some In n Out. I will still post the plane photos when I get around to doing them (there are lots of them, and I am still working on Dallas photos yet). However Saturday didn’t go entirely as planned with my rental car, so let me explain.
I like renting from National Car Rental. They have good service, they allow me to pick and choose whatever car I want from the lot and the rates are pretty good. My rental in LAX for the day is usually $30 all in (the taxes in LAX are beyond stupid) and I usually get a full size car, of very good quality. In the past I have had Challengers, Maximas, Chrysler 300Cs, GMC Terrain, Chevy Equinox, Mustangs, Camaros and also a Hyundai Genesis that had all of 20 miles on the clock (i put it to 28 by the end of my day with it). I have only once had a problem with a car with them and that was a Chevy Equinox that had a tyre pressure sensor issue, but that was also probably due to the humidity in Wisconsin in the summer. They gladly swapped it out for me without a hassle.
So fast forward to Saturday. Looking forward to what is on the line in LAX when I roll up and there is a lot of Full Size Sedans to choose from. There was the occasional Tahoe, Yukon and Arcadia, but mostly it was Impalas. Both the LT & the fancier LTZ version. I went with a California Plated LTZ (I thought I grabbed the Texas plated one, I was wrong). It was a pretty nice ride. Leather seats, power everything, even a GPS sat nav that was disabled. Pretty damn good looking to:
|From Dorkfest 2014|
It handled the morning pretty well. After picking it up, I rolled back over to LAX and picked up Jason, then we headed off to Proud Bird for some spotting before heading over to the Ralph’s (aka Safeway)/CVS before heading over to In n Out. Parked up at In N Out (after stopping to get some water at CVS) around 11am and it was in a prime spot, right out front. From that moment on, we didn’t touch it for several hours. Here it is sitting on the street outside In n Out
|From Dorkfest 2014|
After scoffing down a burger around 130pm in between plane arrivals. We were betting on what was going to happen with the All Blacks 777 due to come in. It normally goes to the South Runway but a lot of the heavies were coming north that day. It was all over the place craziness and Jason, John & I flipped a coin (well Lens Cap really) to see if we would stay or head off to Proud Bird to grab the photos. It ended up saying we had to move, so off to the car I went with the boys in tow. Since I was the one who knew where to go, I was driving. Get in the Impala (and this is a version with the touch to start button), push start and expect to start driving away. Nope! Car wouldn’t start at all. It just would not turn over. Tried to get it to fully shut off (but of course being that there is no where to actually put the key it is a bit difficult) and I couldn’t. No matter what I tried it just wouldn’t kick over.
I told Jason & John to head off and I would catch up when I could. I called National and they said that they would have to come tow my car. No way to send someone to just come fix it, it would have to be towed back to the depot and replace it. The stupid thing is, I was barely a mile from the depot! I could freaking run there! (I did consider it). The kicker of the whole thing was that the National Car Rental staff told me it would take 90 minutes for a tow truck. ARE YOU KIDDING ME! An hour and a half to wait for a tow truck. When I could run to the damn depot and get a new car faster than that. I tried a few more times to get it started and it wouldn’t work, so I succumbed to the pressure. I called National back and tried to work out if there was a better way for me to get a new car faster. They told me that since I was so close to the depot. If I went back with the keys, I could swap it out for a new car and they would send someone out to get it later. Awesome! Pulled up Uber and they had cars 3 minutes away! So as I requested the car and hurridly packed all my crap up, things went from bad to worse. The Uber driver called and told me that unless I was in the terminal, he wasn’t going to come get me. Which was stupid because I was right next to the airport! So i cancelled the Uber order and re requested, got him again! Tried an UberX this time and the app kept locking up,so just as I was about to try restarting my phone, a friend came over. He saw me having problems and then right about that second the Tow Truck shows up. SAVED!
By this time I was way frustrated, had enough. Jason & John decided they would come get me and then another friend was calling me to find out where I was. It meant that I didn’t really need a car now and after a total of 5 miles this morning in the new car, and by this stage, barely 3 more hours with it before I had to go back to the terminal, I just wanted to get rid of it.
|From Dorkfest 2014|
|From Dorkfest 2014|
More fun times back at the National lot as the Tow Truck driver had no idea where to take it, and to be honest, neither did I. It was just a comedy of errors! I was so over it, so by the time I got back to the lot, the first staff member who was getting me a receipt, well I said “I’d like a full refund please” To which I got “I can’t process that, you will need to go upstairs. So off I went, but the lines were huge. REALLY huge. Wouldn’t stand that, considering they would ask for a Duty Manager anyway so that’s what I did. Pointed out into the parking lot to get the duty manager, to which he promptly gave me his card, took my rental receipt and details and said he would get it fixed.
So now the waiting game begins to see if this gets fixed and refunded. Will I stop booking with National? Nope probably not. Will I drive a Chevy Impala again, not unless I am forced to! I guess it happens to everyone eventually. In the end of the day I still got some pretty awesome photos, had a blast with my friends in LAX and came home to Seattle, sunburnt with 1200 photos and super tired. All in all a pretty decent day, Drama non withstanding.